Refund Policy
Rentals and digital purchases
If you haven’t started streaming or downloading yet, contact us for a full refund. Once you’ve begun watching or downloading, the sale is final — we’re not able to refund content you’ve already accessed.
Educational purchases
Same as above — full refund before first access, no refunds once streaming or download has begun.
DVD orders
You can cancel for a full refund any time before your order ships. Once shipped, we’ll replace or refund a disc that arrives damaged or defective — otherwise, physical orders are final once sent.
How to request a refund
Reach out through our contact page with your order details. Our team reviews requests against this policy and issues eligible refunds directly to your original payment method.